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No matter what happens, always be yourself!”
“Nobody is so miserable as he who longs to be somebody and something other than the person he is in body and mind.”
You and Heredity, by Amram Scheinfeld.
Read this.
Clear Your Desk of All Papers Except Those Relating to the Immediate Problem at Hand.
Do Things in the Order of Their Importance.
When You Face a Problem, Solve It Then and There If You Have the Facts Necessary to Make a Decision. Don’t Keep Putting Off Decisions.
Learn to Organize, Deputize, and Supervise.
“I find that the chief obstacle… is the almost universal belief that hard work requires a feeling of effort, else it is not well done.”
Begin by thinking relaxation of the muscles of your eyes and face, saying over and over, “Let go… let go… let go and relax.”
It is a well-known fact that your emotional attitude usually has far more to do with producing fatigue than has physical exertion.
our fatigue is often caused not by work, but by worry, frustration, and resentment.
if I do my work as if I really enjoy it, then I do enjoy it to some extent.
“There are two things to aim at in life: first, to get what you want; and, after that, to enjoy it. Only the wisest of mankind achieve the second.”
B.F. Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior.
“Don’t criticize them; they are just what we would be under similar circumstances.”
When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.
Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do.
There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it.
Sigmund Freud said that everything you and I do springs from two motives; the sex urge and the desire to be great.
“I consider my ability to arouse enthusiasm among my people,” said Schwab, “the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement.
One of the most neglected virtues of our daily existence is appreciation.
if his staying on top might be attributed to any one thing, it would be to his having learned that it was necessary to bait the hook to suit the fish.
So the only way on earth to influence other people is to talk about what they want and show them how to get it.
“Action springs out of what we fundamentally desire … and the best piece of advice which can be given to would-be persuaders, whether in business, in the home, in the school, in politics, is: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walk a lonely way.”
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
If you read this book you get just one thing—an increased tendency to always think in terms of other people’s point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
What Life Should Mean to You.
Read this.
Little phrases such as “I’m sorry to trouble you,” “Would you be so kind as to?” “Won’t you please?” “Would you mind?” “Thank you”—little courtesies like these relieve the monotonous grind of everyday life—and, incidentally, they are the hallmark of good breeding.
There’s magic, positive magic, in such phrases as: “I may be wrong. I frequently am. Let’s examine the facts.”
You will never get into trouble by admitting that you may be wrong. That will stop all arguments and inspire your opponent to be just as fair and open and broad-minded as you are.
The Mind in the Making.
Read this.
Benjamin Franklin’s autobiography—one
Read it
In talking with other people, don’t begin by discussing the things on which you differ. Begin by emphasizing—and keep on emphasizing—the things on which you agree. Keep emphasizing, if possible, that you are both striving for the same end and that your only difference is one of method and not of purpose.
No one likes to feel that he or she is being sold something or told to do a thing. We much prefer to feel that we are buying of our own accord or acting on our own ideas. We like to be consulted about our wishes, our wants, our thoughts.
This could be easily overcome by changing the word “but” to “and.” “We’re really proud of you, Johnnie, for raising your grades this term, and if you continue the same conscientious efforts next term, your algebra grade can be up with all the others.”
No One Likes to Take Orders
He always gave people the opportunity to do things themselves; he never told his assistants to do things; he let them do them, let them learn from their mistakes.
