We had him spend a few weeks doing a simple logging assignment at the end of every workday. Michael wrote down when during the day he had been feeling bored, restless, or unhappy at his job, and what exactly he had been doing during those times (the times when he was disengaged). He also wrote down when he was excited, focused, and having a good time at work, and what exactly he was doing during those times (the times when he was engaged).
