Joe Cheseldine

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When someone makes a mistake, they usually know it, and an over-the-top reaction from me can be a distraction. It can cause resentment, diverting someone’s attention away from their own actions and accountability. It can provide them with an excuse to see themselves as victim instead of addressing the behavior that needs to change.
Be the Calm or Be the Storm: Leadership Lessons from a Woman at the Helm
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