Troy Powell

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Systems of norms are different from systems of rules. It is in the nature of a norm that you aren’t supposed to hack it; hacking a norm is just another term for violating a norm. On the other hand, because norms are informal and not codified, there’s more room for interpretation. This translates into a greater potential for a motivated person to push against the boundaries of the norms or optimize their actions for a certain outcome.
A Hacker's Mind: How the Powerful Bend Society's Rules, and How to Bend them Back
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