Kirsten Power

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Your employees do the work, but the business owner’s “job” becomes answering a constant and distracting stream of questions from them. It eventually gets so bad that you may even throw your hands up in frustration and make the decision to “go back to how it was before” in an attempt to return to the “easier times” when you did all the work yourself.
Clockwork, Revised and Expanded: Design Your Business to Run Itself
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