Nearly every published case study about “best practices” concludes with a business equivalent of “and they lived happily ever after,” “and the business sold for a bazillion dollars,” “and the company exceeded its Q4 revenue goal by $700k,” or “and the team achieved 100% adoption of a scaled Agile framework.” But in real-world organizations, there is no “happily ever after.” The business that was sold for a bazillion dollars might be completely dismantled by its new owners, the company that exceeded its revenue goal might go out of business in a year, and the team that achieved 100% adoption of
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