Without exception, this means that you will make mistakes—glaring, egregious, embarrassing mistakes—as you build your product management practice. You will be evasive when you need to be direct. You will be impulsive when you need to be patient. You will follow “best practices” to the letter, and they will still backfire in ways you never could have imagined. The mistakes you make will have real repercussions for yourself, your team, and your organization. You will be humbled by the generosity and forgiveness shown by your colleagues. And over time, you might even become more forgiving toward
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