In theory, product management is about building products that people love. In practice, product management often means fighting for incremental improvements on products that are facing much more fundamental challenges. In theory, product management is about triangulating business goals with user needs. In practice, product management often means pushing relentlessly to get any kind of clarity about what the business’s “goals” actually are. In theory, product management is a masterfully played game of chess. In practice, product management often feels like a hundred simultaneous games of
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