Indeed, you will rarely encounter a product manager whose work doesn’t involve some element of understanding their users and/or customers, some element of understanding their business, and some element of understanding whatever it is they need to understand to help their team actually deliver something that enhances the value exchange between the business and its customers. When I started out as a product manager, this visual helped me understand that I had a unique place in the world. Not as an engineer, a designer, or a business analyst, but as a different kind of person who connects and
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