Entrepreneurs may also underestimate the time wasted inside their organizations as a result of employee turnover caused by lack of process. When a valuable team-member quits, processing the termination, re-posting the job, and hiring and onboarding their replacement is time consuming and expensive. But it’s more than that. High turnover erodes culture, which means leaders and managers have to spend more time on damage control and rebuilding that culture. When teams are shorthanded, supervisors, managers, and leaders get pulled away from their own jobs into the weeds of the business. As a
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