Chanel paced the room. She was broke. Her children were due to start school the next day. She expected no help from Supreme, who was staying with his cousin in Staten Island. Nor did she think the Auburn staff would care. Still, she went to the trouble of filing a complaint, summarizing her grievance at the top of the form with “All of my belongs went in garbbage.” She then wrote, in hurried print, “I don’t know what to do my kid start school tomarrow and I have nothing.” She added, almost tangentially, that her caseworker had recently “groped” her—a problem so common that she never thought to
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