Jason waits for Dasani to talk. He knows that “if she feels like she’s been heard, she’ll settle down.” He wants Dasani to exhaust her side of the story, which means hearing “how she saw it” and “the flavor” and as many “facts as I could get.” She needs to “use her words,” as her therapist keeps saying. Jason also wants Dasani to think about her role, and how she could have handled the conflict differently.
