Affection can strengthen friendships not just when we’re happy with our friends but also when we’re upset with them. When we show affection while bringing up a concern, people feel challenged in a way that gives them dignity and makes them feel loved and empowered, instead of worthless. This allows them to be more amenable to our concerns. In college, Gabby’s boyfriend, Paul, was moving in with her and her roommates. But her other roommate, Tina, was sleeping in his room because her bed was covered in laundry. Gabby confronted Tina with a kiss on the forehead, a rub of her shoulder, and said,
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