Being responsive requires us to normalize screwing up. Just because you’ve done wrong doesn’t mean you are wrong as a person. If you fuse your mistakes with your worth, then you’ll never admit fault. Doing so will feel too much like throwing yourself in the garbage. To blunder is human. When one of my colleagues erred multiple times in a day, missing meetings and deadlines, she described herself as having a “human day.” We all have human days.
