Roberts, the former management consultant, estimated that the McKinsey system resulted in the transfer of $94 billion from policyholders to Allstate coffers from 1995 to 2018. Add in State Farm and other companies that adopted the McKinsey system, and the total approaches $374 billion, Roberts calculated. “So much of this is driven by the whole McKinsey mentality and their constant drive to extract more money from individuals while giving them less value—taking that money and redirecting it to themselves, and to executives and to shareholders,” Roberts said.
