As part of his investigation into why Allstate rejected their claim, Berardinelli found that McKinsey had helped the insurer overhaul its claims system and that a secret slide deck explained it all. He asked for it. Allstate refused, claiming the slides contained trade secrets. Eventually, Allstate was compelled by the court to release them to Berardinelli, but only on the condition that he not make them public. Allstate even put a watermark on them, rendering scans or photocopies unreadable.
