That was the only way to make the world predictable. And there’s nothing people like more than a predictable world. We like to think that we’re not ruled by schedules, that we can throw off the chains of habit at any time—but most people are creatures of routine. They’re comforted by the knowledge of what comes next. They need it to plan their lives and their projects. Predictability allows your team to know when they should be heads down working and when they should be looking up to check in with other teams or to make sure that they’re still headed in the right direction.
