Bill wasn’t remotely technical, had never been an engineer, but he knew people. He knew how to work with them and get the best out of them. He could tell me how to run a board meeting. He could tell me what to do if my team got stuck. And he could always see issues coming a mile away. When he saw I was about to take a wrong turn, he’d put his finger in his mouth, make a popping noise, and say, “You know what that is? That’s the sound of you pulling your head out of your ass.”
