According to documents released by Frances Haugen, a Facebook product manager turned whistleblower, the company’s data team was aware of the problem and proposed specific changes to Zuckerberg, who resisted fixing the problem he had created. Zuckerberg has never explained why he did so. The answer may be found in another revelation from the trove of Haugen’s documents. Facebook decided to change its algorithm for the same reason it does anything: money.
