had gotten to know Hope during the 2016 campaign and had also become friends with her dad, Paul Hicks, who had been a top PR executive at the NFL when I was writing a book about the league. Hope was then just twenty-eight years old and not remotely qualified to be a communications director for any White House except this one. But she had a distinct superpower in her ability to manage Trump, not unlike how a day-care provider might have a special knack for managing a particular toddler.

