“Hello, Nina? It’s Rachel.” She pauses. “Yes, well, there’s a girl here saying you told her to pick up Cecelia, but I explained to her that I take Cecelia to karate every Wednesday.” Another long pause as the woman, Rachel, nods. “Right, that’s exactly what I told her. I’m so glad I checked.” After another pause, Rachel laughs. “I know exactly what you mean. It’s so hard to find somebody good.”

