The truth is not an easy thing to discern. If it were, the world would be a much more peaceful place. Instead, each of us is a delicate bundle of triggers, desires, emotions, and needs—and we all have our own ways of concealing those needs. And so, when our understanding of what people need fails to match up with what they want—therein lies conflict. In order to minimize conflict, the trick is to ascertain some version of that truth. To identify what is actually happening around us. Only, as in a quote often attributed to Anaïs Nin, “We don’t see things as they are. We see them as we are.”