How to win friends and Influence People

by Dale Carnegie

The Wark Company had contracted to build and complete a large office building in Philadelphia by a certain specified date. Everything was going along well; the building was almost finished, when suddenly the subcontractor making the ornamental bronze work to go on the exterior of this building declared that he couldn’t make delivery on schedule. What! An entire building held up! Heavy penalties! Distressing losses! All because of one man! Long-distance telephone calls. Arguments! Heated conversations! All in vain. Then Mr. Gaw was sent to New York to beard the bronze lion in his den. “Do you know you are the only person in Brooklyn with your name?” Mr. Gaw asked the president of the subcontracting firm shortly after they were introduced. The president was surprised. “No, I didn’t know that.” “Well,” said Mr. Gaw, “when I got off the train this morning, I looked in the telephone book to get your address, and you’re the only person in the Brooklyn phone book with your name.” “I never knew that,” the subcontractor said. He checked the phone book with interest. “Well, it’s an unusual name,” he said proudly. “My family came from Holland and settled in New York almost two hundred years ago.” He continued to talk about his family and his ancestors for several minutes. When he finished that, Mr. Gaw complimented him on how large a plant he had and compared it favorably with a number of similar plants he had visited. “It is one of the cleanest and neatest bronze factories I ever sa...

Interesting about what he complimented, the name, evry persn likes it, the fabric which person that work al life here would definetly be proud of, and unusual things thta person also probabl be proud of