“You don’t want to lose the account, but you also don’t want to tarnish your reputation or set a bad precedent by cutting the other loose,” I surmised. I chewed my lip, thinking it over. “I mean, it’s a pride issue. He doesn’t want his competitor to have what he has, so why don’t you offer him something extra? Upgrade him to a VVIP package and make it clear his competitor doesn’t have the same level of access.”
pop off
