One librarian noted that “the most important thing during the unrest was that all the library staff stayed neutral towards the whole situation. All patrons, whether they were protestors or against protesting, were welcome to visit the library, use its resources and facilities, and request help and assistance from the staff, who tried to avoid talking about politics.” Another staff member noted that “when some patrons felt disenfranchised with the community and the government, we were trying to be the one government entity that people could trust at that time.”14