Lum

48%
Flag icon
Never begin by announcing, “I am going to prove so-and-so to you.” That’s bad. That’s tantamount to saying: “I am smarter than you are. I am going to tell you a thing or two and make you change your mind.” That is a challenge. It arouses opposition and makes the listener want to battle with you before you even start.
How to Win Friends and Influence People: Updated For the Next Generation of Leaders (Dale Carnegie Books)
Rate this book
Clear rating
Open Preview