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Wouldn’t you like to have a magic phrase that would stop arguments, eliminate ill feeling, create goodwill, and make the other person listen attentively? Yes? All right. Here it is: “I don’t blame you one iota for feeling as you do. If I were you, I would undoubtedly feel just as you do.”
How to Win Friends and Influence People: Updated For the Next Generation of Leaders (Dale Carnegie Books)
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