After we stopped the assholes from ruining the product and screwing over customers, we could stop crafting narratives. Stop playing the stupid games we never wanted to play in the first place. We could get back to the work we loved. That’s the thing about assholes—they’re so incredibly unpleasant that they stand out in your memory. They get a whole chapter in your book. But most people just want to go to the office and make something cool.
