The thread that tied all these people and teams and pains and desires together was product management. For every successful product and company, all parts of your business end up leading back to them—it’s all hinged together in one central point. This is why product managers are the hardest people to hire and train. It’s why the great ones are so valuable and so beloved. Because they have to understand it all, make sense of it. And they do it alone. They’re one of the most important teams at a company and one of the smallest.