“I need you to help me elevate the state of the practice of how organizations manage technology. Let’s face it. Life in it is pretty shitty when it’s so misunderstood and mismanaged. It becomes thankless and frustrating as people realize that they are powerless to change the outcome, like an endlessly repeating horror movie. If that’s not damaging to our self-worth as human beings, I don’t know what is. That’s got to change,” he says passionately. “I want to improve the lives of one million it workers in the next five years. As someone wise once told me, ‘Messiahs are good, but scripture is
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