I point him to the second page of the handout, saying, “As you can see, my team and I have come up with a request for six additional resources that we’re most short-handed on.” I go for the close, saying, “My goal is to increase our throughput so we won’t be in this position again, and to get as many of these projects done as we can. I’d like your approval to get these openings immediately, so we can start our search. Talent like Brent is not easy to find, and we need to start sooner rather than later.”

