Understanding what technology can and can’t do has become a core competency that every part of this business must have. If any of my business managers are leading a team or a project without that skill, they will fail.” He continues, “I need each and every one of my business managers to take calculated risks, without jeopardizing the entire enterprise. People everywhere in the business are using technology, so it’s like the Wild West again—for better or for worse. Businesses that can’t learn to compete in this new world will perish.”

