The most important question is not what the Internet will do to us, but what we will do with it. How can we use the enormous potential of computer-mediated communication to make our investments in social capital more productive? How can we harness this promising technology for thickening community ties? How can we develop the technology to enhance social presence, social feedback, and social cues? How can we use the prospect of fast, cheap communication to enhance the now fraying fabric of our real communities, instead of being seduced by the mirage of some otherworldly “virtual community”? In
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