“Look at Henry,” I said. “He never worked on himself. He just lives his life being an asshole, pissing everyone off, without ever looking in the mirror. If he did, he’d see what you’re seeing now. He’d see a need for change. He’d be upset about the way he treated people. But he’ll never do that because he’ll never look. You, at least, are looking. It’s very brave. But change is hard. It’s possible. It just takes practice.”