Team Topologies: Organizing Business and Technology Teams for Fast Flow
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We need to put the team first, advocating for restricting their cognitive loads. Explicitly thinking about cognitive load can be a powerful tool for deciding on team size, assigning responsibilities, and establishing boundaries with other teams.
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[Conway’s law] creates an imperative to keep asking: “Is there a better design that is not available to us because of our organization?”
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Organizations need to maximize trust between people on a team, and that means limiting the number of team members.
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For teams to work, team members should put the needs of the team above their own.
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Organizations must design teams intentionally by asking these questions: Given our skills, constraints, cultural and engineering maturity, desired software architecture, and business goals, which team topology will help us deliver results faster and safer?
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Organizations that value information feedback from live (production) systems can not only improve their software more rapidly but also develop a heightened responsiveness to customers and users.