Team Topologies: Organizing Business and Technology Teams for Fast Flow

by Matthew Skelton

In Accelerate, Nicole Forsgren, Jez Humble, and Gene Kim collected data on the software-development practices of hundreds of organizations around the world, which led them to conclude that “we must . . . ensure delivery teams are cross-functional, with all the skills necessary to design, develop, test, deploy, and operate the system on the same team.”5 Organizations that value information feedback from live (production) systems can not only improve their software more rapidly but also develop a heightened responsiveness to customers and users. This superior “sensing” ability comes from treating frontline staff and teams as highly valuable sources of signals about the market and environment in which the organization is operating.