Communication paths (along formal reporting lines or not) within an organization effectively restrict the kinds of solutions that the organization can devise. But we can use this to our strategic advantage. If we want to discourage certain kinds of designs—perhaps those that are too focused on technical internals—we can reshape the organization to avoid this. Similarly, if we want our organization to discover and adopt certain designs—perhaps those more amenable to flow—then we can reshape the organization to help make that happen.
