assigned to Gander, Murray Osmond. Help was on the way from St. John’s, but in the beginning at least, Osmond was on his own. From there the passengers were turned over to the Canadian Red Cross and Des Dillon. A retired government employee, Dillon had been involved with the relief agency for thirty years and was specially trained as a disaster coordinator. In 1994, he was sent to Los Angeles following the devastating Northridge earthquake,

