consider your intention in delivering feedback in the first place, says Amy Gallo, workplace conflict expert and author of the HBR Guide to Dealing with Conflict. “To give helpful and fair feedback, get real clear on the ‘why.’ Oftentimes we give feedback because we believe it’s our job as managers and we think it’s the right thing to do,” she says. But before you even utter the feedback, take a moment to ask yourself, What is my intention here? “And if your intention is not focused on that person’s development and growth, then reconsider giving the feedback.”
