He was neither arrogant nor cocky. He had an easy self-assuredness I rarely see. How had he acquired this level of belief in himself? His answer began with a moment when an experienced mentor had verbally hit him right between the eyes with an admonition that has stuck with Jack ever since. Very early in his career as a graphic designer in the advertising world, Jack had a meeting with this mentor to show his work-in-progress on a project. Prior to revealing his work, Jack said, “This isn’t as good as it should be. Can you take that into consideration before you look at it?” His mentor quickly
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