Excella noticed during a team retrospective that their cycle times were beginning to rise. They had what Joshua Cohen described as a case of the “almost dones.” He noted, “During standup, our developers would give an update on the feature they were working on the previous day. They would say, ‘Hey, I made a lot of progress. I’m almost done.’ And the next morning they would say, ‘Hey, I ran into some issues but I worked through them. I just have a few more tests to run. I’m almost done.’”12
