What it really comes down to is vulnerability. There is something comforting when people are willing to share the not-so-pretty sides of themselves. It’s as if they give the listener permission to relax. This is not a competition or an exercise to impress—I’m not perfect, so it’s okay if you’re not perfect too. When someone makes themselves vulnerable, the listener leans in, and a quiet bond is formed. It’s trust. This person trusts me enough to admit they screwed up or got it wrong. And that trust is the gateway to great empathy and memorable storytelling. It’s almost a cliché to say it now
...more
