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what the other person might be feeling? Check in and clarify what you are hearing. Ask questions. Communicating our understanding about the emotion: Sometimes this is elaborate and detailed, and sometimes this is simply, “Shit. That’s hard. I get that.” Practicing mindfulness (from Kristin Neff): This is not pushing away emotion because it’s uncomfortable, but feeling it and moving through it.
Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience
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