Unexamined and unexpressed expectations can also lead to serious disappointment at work. In Dare to Lead, I write about the power of “painting done.” When I hand off an assignment at work, I will often say “Let me paint done”—and if I don’t, you can be assured that the person on my team will say “I’m on it. But I need you to paint done.” “Painting done” means fully walking through my expectations of what the completed task will look like, including when it will be done, what I’ll do with the information, how it will be used, the context, the consequences of not doing it, the costs—everything
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