Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience

by Brené Brown

“It is not fear that stops you from doing the brave and true thing in your daily life. Rather, the problem is avoidance. You want to feel comfortable, so you avoid doing or saying the thing that will evoke fear and other difficult emotions. Avoidance will make you feel less vulnerable in the short run, but it will never make you less afraid.”

Remembering that leaders don’t have all the answers, but ask important questions

good friends aren’t afraid of your light. They never blow out your flame and you don’t blow out theirs—even when it’s really bright and it makes you worry about your own flame. When something good happens to you, they celebrate your flame. When something good happens to them, you celebrate their flame.

“Painting done” means fully walking through my expectations of what the completed task will look like, including when it will be done, what I’ll do with the information, how it will be used, the context, the consequences of not doing it, the costs—everything we can think of to paint a shared picture of the expectations. It’s one of the most powerful tools we have.

Vulnerability is the first thing we look for in other people, and the last thing we want to show them about ourselves.

This is one reason we need to dispel the myth that empathy is “walking in someone else’s shoes.” Rather than walking in your shoes, I need to learn how to listen to the story you tell about what it’s like in your shoes and believe you even when it doesn’t match my experiences.

The brokenhearted are the bravest among us—they dared to love.