His first conclusion was that authorities need to allow citizens to have a voice in proceedings and decision-making. Even if our input doesn’t change the outcome of our legal proceedings, our participation enhances our perceptions of procedural justice. Second, authorities must treat people honestly and not betray their trust. Third, authorities can enhance procedural justice through treating citizens respectfully. Finally, authorities must maintain neutrality, which requires lawmakers, enforcement officials, and judges to treat citizens equally, impartially, and without being swayed by
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