Jody Mulkey

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In many instances, leadership in sustaining innovations-about which information is known and for which plans can be made-is not competitively important. In such cases, technology followers do about as well as technology leaders. It is in disruptive innovations, where we know least about the market, that there are such strong first-mover advantages. This is the innovator's dilemma.
Jody Mulkey
definition of innovators dilemma
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
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