I started noticing feelings everywhere. I’d be sitting in a business meeting, and someone would say, “It’s nothing personal … it’s just business.” And I realized, Oh, shit, there’s no such thing as “just business”—everything is personal. People get furious, excited, frustrated, hopeful, hopeless, disappointed, fearful, embarrassed, all in the confines of “business” meetings. Everybody is caught up in their feelings, making all their decisions all the time based only on how they feel. Even my aversion to extreme feelings … is based on how I feel about feelings. I felt like Christopher Columbus
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