Even when we think we are protecting people and respecting the rights of people with disabilities, sometimes our goodwill can be harmful. Heather said, “I blame the international symbol of accessibility for this because the sign for the washrooms, the sign for parking—it’s a figure in a wheelchair. That is what people think of when they think about disability. But in reality, 93 percent of disabilities are invisible. There is a lot of variability to disability, and I don’t think that’s talked about enough.” Heather told me that some disabilities are seen as more legitimate or real, while
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