Craig Nicol

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Amazon, a retailer, has moved from selling books to peddling virtually every type of tchotchke. It has a logistics wing, the world’s largest cloud computing business, and – like Apple – a media business.
Craig Nicol
Amazon doesn't have a logistics wing, it has a logistics backbone. The entire ethos of reducing customer friction made that inevitable. Everything else on the retail side depends on that backbone.
Exponential: Order and Chaos in an Age of Accelerating Technology
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